An end-to-end solution to deliver an enriching learning for your learners


Competencies mapping identifies the competencies required to achieve your organisation’s strategic goals. These translate to learning plans to help equip the organisation.
  • Element 1
  • Element 2
  • Element 3

Training Administration

Operations Management & Support

Our Training Administration team manages payroll, end-to-end recruitment operations,  talent operations, learning operations, events management, staff benefits operations, HRBP operations, general administration as well as HR reporting and staff query management.

In the areas of learning operations, we support pre and post-training activities including but not limited to logistics and administrative preparation, enrollments, attendance taking, post training evaluation and survey management,  billings and payments, liaison with training providers and staff enquiries management. We maintain the learning managing system by creating the necessary programs, updating of training records, enrolments, ensuring approvals, ensuring data integrity as well as standard and ad-hoc reporting.

Our vast experience in training administrative operations and processes reduces the time required to operationalise your training programmes.

full list of services

Learning & Development

  • Learning-as-a-Service(LaaS)
  • Content Devt & Multi Modal Delivery
  • Learning & Competency Management
  • Learning Admin and Resource Management

Training & Certification

  • Advanced Technologies
  • Office Productivity
  • Emerging Technologies
  • Leadership & Professional Dev
  • Professional Certification
  • WSQ Certification

HR Admin

  • Talent Management
  • Staff Orientation & On-Boarding
  • Staff Engagement Activities
  • Posting, Placement & Deployment
  • Overseas Claims/Allowance
  • Employee Transition

Contact Centre & Front Desk

  • Customer Frontline Service
  • Contact Centre: Inbound Enquiries
  • Payment Collections & Disbursement
  • Contact Centre: Outbound Enquiries
  • Office Admin
  • Tier 2 Enquiries & Help Desk

Employee Services

  • Travel Mgmt & Visa Applications
  • Air Ticketing
  • Resort/Chalet Management
  • 24/7 Emergency Support

Operations Management

  • Registration
  • Processing
  • Customer Care
  • Verification
  • Compliance

Accounts Payable

  • Supplier Payment
  • Expense Claims Reimbursement
  • Cash Advances
  • Petty Cash
  • Compliance Checks
  • Posting of Expenses/Recon

Asset Management

  • Acquisition
  • Management
  • Transfer
  • Disposal
  • Compliance Checks
  • Posting of Sales Proceeds/ Recon

Accounts Receivables

  • Billing
  • Collections
  • Receivables Monitoring
  • Arrears Management
  • Compliance Checks
  • Posting of Receivables/ Recon

Financial Reporting

  • Master Data Maintenance
  • General Ledger Reconciliations
  • Period Close & Consolidations
  • Mgmt/ Financial/ Statutory Reporting
  • Corporate Governance
  • Assurance & Audit Support


  • Monthly Payroll
  • Salary Adjustments
  • Allowances & Deductions
  • Bonuses & Festive Advance
  • Bank File Upload
  • Statutory(CPF, IRAS, IR8A, IR21)


  • NS Make-Up Pay & Allowance
  • Flexi-Benefits & Medical Claims
  • Pensions, Gratuities & Compensations
  • Maternity / Childcare Leave Claims

Post-Training Evaluation

Ensuring Programme Effectivenes

After implementing the training programme that your team has meticulously crafted or developed, it is critical to find out how well the training has translated to actual job role performance. Based on the Kirkpatrick’s Four Levels of Training Evaluation, our post-training evaluation will be planned by our consultants for your programme.

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