COMPETENCY DEVELOPMENT AND MAPPING
Competencies mapping identifies the competencies required to achieve your organisation’s strategic goals. These translate to learning plans to help equip the organisation.
- Element 1
- Element 2
- Element 3
Training Administration
Operations Management & Support
Our Training Administration team manages payroll, end-to-end recruitment operations, talent operations, learning operations, events management, staff benefits operations, HRBP operations, general administration as well as HR reporting and staff query management.
In the areas of learning operations, we support pre and post-training activities including but not limited to logistics and administrative preparation, enrollments, attendance taking, post training evaluation and survey management, billings and payments, liaison with training providers and staff enquiries management. We maintain the learning managing system by creating the necessary programs, updating of training records, enrolments, ensuring approvals, ensuring data integrity as well as standard and ad-hoc reporting.
Our vast experience in training administrative operations and processes reduces the time required to operationalise your training programmes.
full list of services
Learning & Development
- Learning-as-a-Service(LaaS)
- Content Devt & Multi Modal Delivery
- Learning & Competency Management
- Learning Admin and Resource Management
Training & Certification
- Advanced Technologies
- Office Productivity
- Emerging Technologies
- Leadership & Professional Dev
- Professional Certification
- WSQ Certification
HR Admin
- Talent Management
- Staff Orientation & On-Boarding
- Staff Engagement Activities
- Posting, Placement & Deployment
- Overseas Claims/Allowance
- Employee Transition
Contact Centre & Front Desk
- Customer Frontline Service
- Contact Centre: Inbound Enquiries
- Payment Collections & Disbursement
- Contact Centre: Outbound Enquiries
- Office Admin
- Tier 2 Enquiries & Help Desk
Employee Services
- Travel Mgmt & Visa Applications
- Air Ticketing
- Resort/Chalet Management
- 24/7 Emergency Support
Operations Management
- Registration
- Processing
- Customer Care
- Verification
- Compliance
Accounts Payable
- Supplier Payment
- Expense Claims Reimbursement
- Cash Advances
- Petty Cash
- Compliance Checks
- Posting of Expenses/Recon
Asset Management
- Acquisition
- Management
- Transfer
- Disposal
- Compliance Checks
- Posting of Sales Proceeds/ Recon
Accounts Receivables
- Billing
- Collections
- Receivables Monitoring
- Arrears Management
- Compliance Checks
- Posting of Receivables/ Recon
Financial Reporting
- Master Data Maintenance
- General Ledger Reconciliations
- Period Close & Consolidations
- Mgmt/ Financial/ Statutory Reporting
- Corporate Governance
- Assurance & Audit Support
Payroll
- Monthly Payroll
- Salary Adjustments
- Allowances & Deductions
- Bonuses & Festive Advance
- Bank File Upload
- Statutory(CPF, IRAS, IR8A, IR21)
Claims
- NS Make-Up Pay & Allowance
- Flexi-Benefits & Medical Claims
- Pensions, Gratuities & Compensations
- Maternity / Childcare Leave Claims
Post-Training Evaluation
Ensuring Programme Effectivenes
After implementing the training programme that your team has meticulously crafted or developed, it is critical to find out how well the training has translated to actual job role performance. Based on the Kirkpatrick’s Four Levels of Training Evaluation, our post-training evaluation will be planned by our consultants for your programme.
